Publications

A full list is also available on Google Scholar →

2026
CHI 2026
Promise or Peril? Exploring Black Adults’ Perspectives on the Use of Artificial Intelligence in Health Contexts
AG Parker, LM Vardoulakis, CN Harrington
Best paper
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International Journal of Human–Computer Interaction 2026
Revisiting the Six Human-Centered Artificial Intelligence Grand Challenges in the Age of Generative AI
B Winslow, T Goyal, S Koon, G Margetis, G Salvendy, B Shneiderman, A Tayebi, LM Vardoulakis
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Frontiers in Artificial Intelligence 2026
An experimental evaluation of an AI-powered interactive learning platform
C Heldreth, D Akrong, LM Vardoulakis, NE Miller, Y Haramaty, L Belinsky, L Hackmon, A Ortiz Tapia, L Tootill, S Siebert
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2025
CHI 2025
Participatory AI considerations for advancing racial health equity
AG Parker, LM Vardoulakis, J Alla, CN Harrington
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CHI 2025 (Extended Abstracts)
Zoom in, Zoom out, Reframe: Domain Experts’ Strategies for Addressing Non-Experts’ Complex Questions
B Freeman, R Ruparel, LM Vardoulakis
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JMIR Human Factors 2025
User-Centered Delivery of AI-Powered Health Care Technologies in Clinical Settings: Mixed Methods Case Study
M Schreier, R Brandt, H Brown, T Saensuksopa, C Silva, LM Vardoulakis
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2022
BMJ Health & Care Informatics 2022
User-centred design for machine learning in health care: a case study from care management
MG Seneviratne, RC Li, M Schreier, D Lopez-Martinez, BS Patel, A Yakubovich, JB Kemp, E Loreaux, P Gamble, K El-Khoury, L Vardoulakis, D Wong, J Desai, JH Chen, KE Morse, NL Downing, LT Finger, MJ Chen, N Shah
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2021
CHI 2021
Isolation in Coordination: Challenges of Caregivers in the USA
M Schurgin, M Schlager, L Vardoulakis, LR Pina, L Wilcox
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2020
Clinical Pharmacology & Therapeutics 2020
Predicting inpatient medication orders from electronic health record data
K Rough, AM Dai, K Zhang, Y Xue, LM Vardoulakis, C Cui, AJ Butte, MD Howell, A Rajkomar
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CHI 2020
A human-centered evaluation of a deep learning system deployed in clinics for the detection of diabetic retinopathy
E Beede, E Baylor, F Hersch, A Iurchenko, L Wilcox, P Ruamviboonsuk, LM Vardoulakis
Honorable mention
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2019
JAMA Internal Medicine 2019
Automatically Charting Symptoms From Patient-Physician Conversations Using Machine Learning
A Rajkomar, A Kannan, K Chen, L Vardoulakis, K Chou, C Cui, J Dean
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2018
ACM Transactions on Interactive Intelligent Systems 2018
Creating new technologies for companionable agents to support isolated older adults
CL Sidner, T Bickmore, B Nooraie, C Rich, L Ring, M Shayganfar, L Vardoulakis
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2017
CSCW 2017 (Companion)
Personal Tasks at Work: An Exploration
S McRoberts, L Vardoulakis
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2013
Autonomous Agents and Multi-Agent Systems 2013
Tinker: a relational agent museum guide
TW Bickmore, LMP Vardoulakis, D Schulman
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IVA 2013
Automated promotion of technology acceptance by clinicians using relational agents
T Bickmore, L Vardoulakis, B Jack, M Paasche-Orlow
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PhD Dissertation 2013
Social desirability bias and engagement in systems designed for long-term health tracking
L Vardoulakis
Thesis →
2012
IVA 2012
Designing relational agents as long term social companions for older adults
LP Vardoulakis, L Ring, B Barry, CL Sidner, T Bickmore
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IVA 2012
Hospital buddy: A persistent emotional support companion agent for hospital patients
T Bickmore, L Bukhari, LP Vardoulakis, M Paasche-Orlow, C Shanahan
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CHI 2012
Using mobile phones to present medical information to hospital patients
L Pfeifer Vardoulakis, A Karlson, D Morris, G Smith, J Gatewood, D Tan
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2011
IVA 2011
Relational agents improve engagement and learning in science museum visitors
T Bickmore, L Pfeifer, D Schulman
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CHI 2011
Is the media equation a flash in the pan? The durability and longevity of social responses to computers
LM Pfeifer, T Bickmore
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AAAI Spring Symposium 2011
Longitudinal Remote Follow-Up by Intelligent Conversational Agents for Post-Hospitalization Care
LM Pfeifer, TW Bickmore
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AHRQ 2011
Virtual Patient Advocate to Reduce Ambulatory Adverse Drug Events
B Jack, T Bickmore, VK Chetty, C Manasseh, J Martin, M Paasche-Orlow, L Pfeifer, G Sanchez, K Chase, M Syed, K Visconti, M Cuoco
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2010
Journal of Health Communication 2010
Usability of conversational agents by patients with inadequate health literacy: evidence from two clinical trials
TW Bickmore, LM Pfeifer, D Byron, S Forsythe, LE Henault, BW Jack, et al.
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Interacting with Computers 2010
Response to a relational agent by hospital patients with depressive symptoms
TW Bickmore, SE Mitchell, BW Jack, MK Paasche-Orlow, LM Pfeifer, J O'Donnell
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Interacting with Computers 2010
Maintaining reality: Relational agents for antipsychotic medication adherence
TW Bickmore, K Puskar, EA Schlenk, LM Pfeifer, SM Sereika
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2010
Designing embodied conversational agents to conduct longitudinal health interviews
LM Pfeifer, T Bickmore
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2009
IVA 2009
Should agents speak like, um, humans? The use of conversational fillers by virtual agents
LM Pfeifer, T Bickmore
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Patient Education and Counseling 2009
Using computer agents to explain medical documents to patients with low health literacy
TW Bickmore, LM Pfeifer, MK Paasche-Orlow
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CHI 2009
Taking the time to care: empowering low health literacy hospital patients with virtual nurse agents
TW Bickmore, LM Pfeifer, BW Jack
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AAAI Fall Symposium 2009
Longitudinal Health Interviewing by Embodied Conversational Agents: Directions for Future Research
LM Pfeifer, TW Bickmore
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2008
CHI 2008 Workshop
Relational agents for antipsychotic medication adherence
T Bickmore, L Pfeifer
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CHI 2008 (Extended Abstracts)
Public displays of affect: deploying relational agents in public spaces
TW Bickmore, L Pfeifer, D Schulman, S Perera, C Senanayake, I Nazmi
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International Journal of Semantic Computing 2008
The role of gesture in document explanation by embodied conversational agents
T Bickmore, L Pfeifer, L Yin
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IVA 2008
Health document explanation by virtual agents
TW Bickmore, LM Pfeifer, MK Paasche-Orlow
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